SPECIAL ECM SECTION:
An Abundance of Content
Presents New Challenges
For Workflow, Processes 22
PropertyCasualty360.com
DATA MANAGEMENT:
The Best Data Strategies
Depend Greatly on
Insurers’ Line of Business 16
IT CAPABILITIES:
As Technology Needs
Continue To Grow,
So Does the Cost of IT
30
October 2011 Vol. 13, No. 7
Mad
Scientist s
of Insurance IT
Innovation for IT departments often
comes from solution providers rather
than from insurers. PAGE 12